KUWAIT: Zain Kuwait, the country’s leading digital innovator in collaboration with ZainTECH, the integrated digital solutions provider of Zain Group, and Microsoft, have launched Microsoft 365 Bundles and Managed Services, an integrated offering designed to help small and medium-sized enterprises (SMEs) in Kuwait shift to more secure, modern and AI-enabled ways of working locally and across the region. This collaboration will expand across other Zain markets in due course.
The announcement was made as part of Zain’s sponsorship of the second edition of the NEXUS Exhibition 2025, Kuwait’s premier technology and innovation event, held at The Arena Kuwait, where global leaders, startups, and change makers gathered under one roof to explore the future of AI, FinTech, digital transformation, and cybersecurity. The event was attended by the Minister of State for Communication Affairs Omar Al-Omar and Zain Kuwait Chief Technology Officer Daaij Al-Oud.
The new bundles combine Microsoft 365 Business and Enterprise licenses, including Copilot add-ons, with ZainTECH’s end-to-end managed services. Delivered directly by Zain as a single trusted provider, the service provides SMEs a practical and cost-efficient way to upgrade their workplace tools, improve collaboration, and strengthen governance. These bundles include Microsoft licenses and managed services only, with no connectivity requirements. This rollout reinforces Zain Group’s long-term investment in workplace modernization, cloud adoption, and AI-ready digital infrastructure. It also marks a significant milestone in the Zain–ZainTECH–Microsoft partnership, strengthening a shared commitment to supporting organizations and governments as they enhance security, modernize operations and adopt intelligent digital tools.
Al-Omar learns about Zain’s latest solutions for SMEs.
Hamad Al-Marzouq, Chief Enterprise Business Officer at Zain Kuwait, said: “Our partnership with ZainTECH and Microsoft reflects our operation’s long-term commitment to building a digital ecosystem that empowers businesses to grow, innovate, and compete on a global scale. It is also a strategic step in enabling secure, intelligent, and AI-ready workplaces within Kuwait. As organizations evolve, we are investing in the capabilities and partnerships that ensure they have access to world-class technologies delivered with simplicity, trust, and real impact.”
Andrew Hanna, CEO, ZainTECH said: “As the ICT arm of Zain Group, ZainTECH is focused on enabling organizations to become more intelligent, digital, and resilient, by strengthening their security, simplifying operations and adopting AI capabilities to create measurable impact Through our Managed Services offering with Microsoft 365 and other distinguished global technology providers, we support SMEs across the region move from traditional set ups to secure, cloud-based, and intelligent environments that support long term efficiency and resilience. We’re giving businesses the governance, protection, and operational excellence they need to modernize with confidence and prepare for the next generation of AI-driven capabilities.”
Through the new offering, SMEs gain access to Microsoft 365 Business Basic, Business Standard, Business Premium, and Enterprise E3/E5 licenses, in addition to Copilot add-ons that enable advanced AI-powered productivity. These licenses are supported by ZainTECH’s managed services, which provide comprehensive configuration and lifecycle management, enhanced collaboration and communication governance, advanced threat protection, continuous threat monitoring, and security posture assessments.
By consolidating these capabilities into a single, streamlined service – without any connectivity requirements – the offering delivers a simplified and cost-efficient path for SMEs looking to modernize their digital workplace and adopt AI-driven innovation at their own pace. The introduction of these Microsoft 365 Bundles and Managed Services gives SMEs access to the digital capabilities they need to operate securely, scale efficiently, and prepare for a future shaped by AI. By simplifying adoption and strengthening protection, the offering empowers organizations to build the resilient digital workplaces required for sustained growth.
