KUWAIT: The Interior Ministry’s efforts in digitization and digitalization goes beyond improving procedures; they are considered a leap toward completing services within minutes, as well as boosting efforts in safety, and protection.In line with the New Kuwait Vision 2035 for development, the Interior Ministry focused on streamlining government services to attend to the needs of citizens, boost transparency, and bolster efforts for digitization and digitalization.
The Interior Ministry registered through the “Sahel”, the government transactions application, over 30 million electronic transactions, decreasing the load on government service centers and reducing paperwork. The Ministry of Interior offers 37 services through the Sahel app, including renewing residency papers, visas, car licenses, paying traffic fines, and more.
The Ministry also included 19 appointment services for affiliated departments within the application, which had a positive outcome on the workflow, clients, and concerned service departments.Recently, the Interior Ministry launched the “Kuwait Visa” electronic scheme, enabling various tourism, family, and business visas to be obtained online—a step that aligns with government efforts to turn Kuwait into an international financial and commercial hub.
The Interior Ministry also launch a major project—the biometric system—to prevent identity manipulation and boost security at border points. The project produced a database for citizens, residents, illegal residents, and visitors, exceeding five million people.The project also helped in apprehending wanted individuals and groups, protecting society and solidifying the Ministry’s role in countering threats.
The digitalization process helped the General Directorate of Coast Guard to better perform through the addition of new smart vessels, which can operate autonomously without direct human supervision.Concerning traffic, the new law, introduced on April 22, 2025, includes measures to utilize AI, smart cameras, and other digital means to monitor traffic and register violations in an effort to protect the public and make roads safer.According to data, the first half of the year saw some 1.659 million traffic violations, compared to 1.968 million in the same period last year—a decrease of 16 percent.Accidents fell in the first half of 2025, with 1,383 accidents, compared to 2,511 in the same period last year—a fall by 45 percent.Some 94 traffic-related deaths occurred in the first half of 2025, compared to 143 deaths in the same period last year—a drop by 34 percent. — KUNA
