What improvements are being made?
The club constantly evaluates and monitors each match alongside receiving feedback from various independent observers, and uses those learnings to update and develop processes as part of this change.
As a result of that feedback, changes have been made to queue management plans and for Wednesday night’s Champions League meeting with Qarabag (8pm GMT kick-off), supporters will notice a new system in place outside the Main Stand.
Following the arrival of both team coaches, access to the Main Stand podium will be restricted to those using the entrances on the podium, with designated stairways allocated for different turnstiles.
Fans making their way to T turnstiles will only be able to enter the podium steps at the Anfield Road end, next to S turnstiles. Supporters entering via V turnstiles will only be able to access the podium steps by Paisley Square, next to W turnstiles. And those fans entering through the Main Stand reception will only be able to access via the central podium steps, situated on 97 Avenue.
Stewards will be on hand to provide guidance and their presence is continually reviewed throughout matchdays, and particularly at known pinch points, to help make improvements.
The club also continues to trial new scanner technology in parts of the ground and will monitor its value in helping enhance the search experience for fans.
